What Is Remote Desktop Protocol?īefore looking at screenshots, it is important to understand the purpose of the remote desktop protocol in Windows, or screen sharing in OS-X. Fortunately, there are several ways to handle a remote desktop screenshot. There can be some confusion regarding which screen gets captured and which clipboard receives the image. Yet, users express frustration with the difficulty of remote screenshot captures. By taking a picture of the host computer, the technician at the guest computer gets a snapshot of settings, error messages or other data for further analysis. The ability to take a remote desktop screenshot is a powerful tool for providing technical assistance in your network.
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